Hi, I missed my dog’s appointment yesterday because of an emergency. Can you help me reschedule?
Hello! I’m sorry to hear about your emergency. I’d be happy to assist with rescheduling. Could you please tell me your dog’s name and the date of the missed appointment?
His name is Buddy, and it was scheduled for March 4th at 11 AM.
Thanks for that info. I’ve found Buddy’s appointment from yesterday, March 4th. Let’s get him rescheduled. Are you available this week? We have slots tomorrow at 10 AM or Friday at 1 PM.
Tomorrow at 10 AM works for me.
Great! I’ve rescheduled Buddy’s appointment for tomorrow, March 6th, at 10 AM. Can you confirm your contact number so I can send a reminder?
Yes, it’s 555-321-9876.
Perfect, I’ve updated the booking. You’ll receive a reminder text to 555-321-9876. Is there anything else I can help you with today?
No, that’s all. Thanks for your help!
You’re welcome! We’re glad to assist. See you and Buddy tomorrow at 10 AM. Take care!